FAQ about Enzobags.
Q1: Where is your factory? A1: Quanzhou Enzo Bags is lacated in Quanzhou city, Fujian province, China. Near to Xiamen. 15mins to
Quanzhou High Speed Rail Station, 20 minutes to Quanzhou/Jinjiang airport and 1 hour to Xiamen airport. 1.2 hours to Guanzhou Baiyun airport. Transportation is very convenient.
Q2: Can you do custom design?
A2: Custom design is accept, you can send us your idea, color, fabric and more request or physical samples for follow or for modification accordingly. We have a professional and efficient team to follow with your specific demands by 24 hours.
Q3: How to get a sample and time?
A3: We can proceed the samples with counter samples or pictures or designs, and sample fee always refundable after the order is confirmed. Courier/shipping cost will be well calculated to try to save the money for you. Sample lead time is 3-8 days.
Q4: How to use the limit discount?
A4: No matter the sample orders or mass production orders, before you pay it, please email or send TM messenger to us and show the tickets and the items you want to proceed, then we will reduce the cost and send final PI for payment.
Q5: How to pay deposit and balance?
A5: Trade assurance for mass production orders and samples. Or Paypal, Western Union for samples fee will be OK.
Q6: How to ship the goods?
A6: For bulk orders by sea normally, sometimes by air if the goods need very urgent. And for samples by Express, such as DHL, FedEx, UPS, TNT, base on customer’s detailed demands.
Q7: What kind of payment you can provide?
A7: We can do EXW, FOB, CIF, DDU,DDP base on customer’s detailed demands.
Q8: Can you take image or videos on Amazon, Ebay, Wish or other website?
A8: Yes, we have a professional team to do this special service for you.