1. Reply your enquiry in 24 working hours; 2. Experienced and professional staffs will answer all your questions in fluent English; 3. Customized design is available. 4. Exclusive & unique solution can be provided by our well-trained and professional engineers; 5. Special discount can be offered with large quantity; 6. We will try our best to meet your requirements and supply you best quality of the products.
After-Sales Service
Our after-sales service starts immediately after signing the contract.
1. No matter what price term is applied we would try our best to find a lowest freight cost for customers' interests.
2. The third-party inspection always gets real and true data from us . In the same time, we will also send production photos to customers to check.
3. Do our best to help customer arrange the shipment and customs clearance.
4. Instructions of installation, maintenance and repair are provided with full information.
5.5-10 years warranty, the exact time varies according to different products and the specified circumstances.
6. Accept Changing or Refunding if the products cannot be installed rightly.
FAQ
Q: Are you a trading company or a manufacturer ?
A: Our company is a combination of production and trade. Therefore, we are able to control every part of the process to make sure that our product can meet your needs.
Q: How can I get your quotation as soon as possible ?
A: Please tell us all the information required regards to your product at your earliest convenience. The email and fax will be checked in 24 hours,meanwhile, Whatsapp will also be a good tool in our communication.
Q: How about the sample if i need?
A: The sample will be offered for free if you need,but the freight will be covered by our customer.
Q: How about the MOQ?
A: Generally, the trail order will be accepted.The MOQ will varies according to different products.
Q: Do you have any certifications?
A: Yes, ISO 9001 and En 1317-2: 2010. In the same time, we also have a plenty of professional engineers to support the production or provide you with the best advice according to your unique needs.
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How to start your business
Step 1
Find your interested products by search keywords
Step 2
Contact the supplier by clicking ”Enquire” or “request meeting” button, otherwise, you also could consult our import consultant.
Step 3
After verifying your email, get response from suppliers or our trade manager will contact you as soon as possible
Step 4
Set up meeting with the Chinese supplier without language barrier