Q1: Could I visit your factory ?
A1:Of course,Yes! Warmly welcome all customer from all over the world to visit our factory.
Q2:What’s your MOQ?
A2:Our MOQ is one set for each machine
Q3:Could you pls use our own brand on your machine ?
A3:Yes,we can do it according to your request.
Q4:Could you modified and production machine according to our designer ?
A4:Of course yes,but order quantity each model more than 6 sets.
Q5:Could you supply technical guidance ?
A5:Yes.You can come to our factory study in China and we also can dispatch our engineer go to your country and assist you on installation and operation. But all accommodation charge and Round trip tickets should be stand by the buyer
Q6:How can I get technical support if I buy your machine?
A6:We have detailed instructional videos, even if novices can operate by watching the videos
Q7:How about after-sales service?
A7:Free replacement of damaged parts during the warranty period,replacement at cost price after the warranty period;
If any problems,we will provide you with solutions quickly by shooting videos or other ways.
Q8:Whats your fast delivery time ?
A8:If have stock after we received pre payment with 15days can arrange shipment.
Generally delivery time around 30 days not include national holiday.
Q9:What is your terms of payment?
A9:Usually,we accept T/T,irrevocable L/C at sight.
For regular orders,we prefer 30% in advance,70% before shipment.