A: we have more than 20 years of jewelry production experience, exquisite workmanship, delivery and quality assurance.
Q2. What are the materials of the products?
A: we can make silver jewelry and brass jewelry according to your needs.Silver content official inspection is acceptable!
Q3. Do you quote by gram or by piece?
A: we can offer the price according to your request (in gram / piece)
Q4. Where is the location of your factory? How large is the factory?
A:Our factory is located in 2F,NO.1,BUILDING,NO.381,YUSHANXI RD,SHIQIAO, PANYU,GUANGZHOU,CHINA , our factory has about 150 workers and three production lines. Except electroplating, all processes are completed in our factory.
Q5. Can you provide samples? What's the starting quantity of each item?
Answer: the minimum order is 6 pieces per model, one sample can be provided for inspection! (the sample fee is required, and the payment can be returned or deducted after placing the order)
Q6. How do you ship the goods? How long does it take to get there?
A: We usually use DHL, UPS, FedEx or TNT. It usually takes 3-5 days to get there. Air and sea transportation are also optional.
Q7. If there is quality problem, what guarantee do you provide?
A: After receiving the goods, please within 1-7 days, if there are quality problems (falling stone,electroplating discoloration, broken chain, etc.), please take photos and contact us, after verification, you can replace or repair them free of charge! If there are problems in the follow-up, we can provide fee based maintenance service. Please contact us for details!