About Shipment
1. The products will be shipped by UPS/DHL/FEDEX and etc, which will take 4-5 work days for delivery.
2. Item will be shipped out within 3-5 business days after we received the payment.
3. Please note that we are unable to take any responsibilities for any customs delay or tax. But we often take your orders as gifts/accessoriesmples with low value so that you can avoid some taxes. So when you place your orders, please tell us your local customs, then you will be requested to pay import taxes. We will do all we can do as to your request to be your best supplier.
Return/Warranty
a. No refunds are offered. Only defective goods are offered exchange within 1 month since goods delivered
b. All items required exchange or fully refund should be returned back to us with the original package and no signs of abuse or damage, we will issue refunds or exchange after receiving the returned items
c. All unauthorized returns will not be accepted.
If you find any defective goods, please follow the rules below to ask for exchange:
1. E-mail to us to get the Return Merchandise Authorization (RMA) number, please include the item number on the e-mail.
2. Send the items back to us and tell us by e-mail.
3. We will exchange the items after receiving the returned package
If you need more information about our products, please don’t hesitate to contact us! You can also visit our company website: http://onlystargroup.en.alibaba.com/
Company Profile
Shenzhen SSTC is belongs to Shenzhen OLT Group ,We specialize in producing Squishy Toys, PU slow rising, medium elastic and TPR,hard foam gifts. There are more than 3000 sets of existing moulds, and can also be customized for professional
drawing.
"squishy slow rising squeeze"and "Mskwee" is our register brand ,we have long term cooperation partner in Poland,many trade company purchase from us ,so you can buy from us directly and saving money,we can provide you compeitive price if quantity.our products have pass EN71 CPSIA and ASTM ce CPC,we already cooperation with Warmart,Disney etc.
We wish not do only onetime business,we cherish this chance to become longtime friend and Win-win partner!
Any question online help your understand clear.
Q1:Are you manufacturer?
A1: Yes! We are manufacture and we have factory in Shenzhen and Yiyang HuNan.
Q2:Which shipping ways you can surport ?
A2:We can provude DHL, Fedex, UPS, TNT, etc.
Q3:Can you print and stick the barcodes that I'll give you?
A3: Yes! we can print and stick the barcodes that you give us .
Q4:How long you can fulfill the order normaaly?
A4:Usully it takes 7-15days to produce the new products, which based on the quanity.
Q5:Can you do ODM & OEM service?
A5:Yes ,we can offer OEM &ODM service. We can customized logo on the products and also can produce based on client design.
Q6:Could you provide samples?
1.Yes, but you need to pay for the shipping cost. But custom sample may need some fee.