Q1: Q: Can you do printing on the Glass teapots?
A: Yes, we can. We could offer various printing ways: the screen printing, hot stamping, decal attachment,frosting, sandblasting, etc.
Q2: Can we get your free samples about the glass jars?
A: Yes, you can. Our Samples are only free for the customers who confirm order. But the freight for express is on buyer's account.
Q3: Can you combine many items assorted in one container in my first order?
A: Yes, we can. But the quantity of each ordered item should reach our MOQ.
Q4: What is the normal lead time?
A: For Stock products, we will send goods to you within 7-15 work days after we receive your payment.For OEM products, the delivery time is 30-35 work days after we receive your payment.
Q5: Are you factory or trading company?
A: We are manufacturer and supplier specialized in daily-use household glass products such as tableware,kitchenware, storage jar, teapot, kitchen appliance, food preservation container, etc.
Our factory is located in YangJiang City Guangdong Province, 30000 square meters production area with around 600 workers.
Q6: Can you accept a smaller order Quantity?
A: Sure, If you just want to make a trial order less than our MOQ, we will try our best to provide you the lowest price for you with the diligent service and we hope we can build up a cooperative relationship.
Q7: What kind of package for this product?
A: We have inside packaging and outside carton, it is in a 5 ply carton.And we could do clients' customized box.
Q8: Do you have your own logistics provider?
A: Yes, now we have our own logistics provider by alibaba oncetouch, and some logistic companies in Shenzhen, but if have order requirement for provider,we can coordinate your arrangements.
Q9: How to get sample from your company?
A: If you have a freight collected number such as DHL,UPS, TNT, we can give our sample for free. But if you want to make any design, the sample fees will be refounded to you once you place an order with us at last.
Q10: What is your delivery date?
A: Our delivery date is about 30-45days,but if you have a urgent need for the products, we can put your order into priority.
Q11: What is your payment term?
A: We usually pay by T/T,Western Union,or others according to your requirement.
Q12: Can you print our logo on the product?
A: Yes, but the MOQ is 3000pcs to 5000pcs.