Q: Are you a manufacturer or a trading company?
A: We are factory direct, ensures you could get the most competitive price, quality guarantee, and up to date styles, more than 100 new styles every month, keep pace with the new fashions with us! And our MOQ is one piece, allow you to check the quality.
Q:Can I get my garment custom made?/Is OEM&ODM order is acceptable by your factory?
A: Yes, of course. Firstly, we can produce the garment design according to your requirement. Secondly, We have an experienced design team to provide solution for you. Thirdly, We have many new designs for your choice. We believe that our customer are not only satisfied with our products, but also glad with our Service!
Q: How about the samples?
A: The sample is not free for the first order. After building the business relations, we can refund the sample charges according to your bulk order. After confirmation, the samples will be usually reach you in 3-6 days by express.
Q: What is your MOQ?
A: As we are factory direct, for the stock items, MOQ is 1 piece. And for OEM, MOQ is normally 100 pcs for garment, 300pcs for swimsuit.
Q:Can I make alternations on the order?
A: Alternations can be accepted before production.You may need to pay extra for big change. Please contact our customer service if you need help.
Q:Can I see the process?
A: Of course, you can contact the service team for photos of the process to confirm the details.
Q: What is the shipping port?
A: As customer's request. If no appointed shipping agent, we will help to contact our own shipping agent. Mostly shipping from SHANTOU, GUANGZHOU or SHENZHEN port.
Q: How long can I receive my dress?
A:Stock items can be packaged and shipped immediately. Custom clothing making time is 7-10 business days(Urgent orders exceptional), shipping time is 3-7 business days. Process time would be longer for event like Spring Festival.
