Our Services
Customer is always NO.1
We care about our valued customers and understand the concerns and frustrations you might have, and will try our best to resolve the issues. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience!
Contact us first before leaving a negative, we will find a solution to meet your requirement and enhance the satisfaction.
FAQ
l 1.Q.Is Semsotai Technology actually a factory for ddr ram memory and SSD?
A. Yes, we produce the RAM memory for desktop and laptop and SSD for PC with more than 12years experience in China,focus on supply
the high quality and competitive products for our customers.
2.Q.Which brand rams your company producing?
A.Our compay can produce OEM and our own brand “Semsotai”
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3.Q.Which kind of chipset your company using to make rams?
A.We use the original brand chipsets to make rams to assure quality.
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4.Q.Which model of the rams and SSD your company producing?
A.We produce whole series of rams including ddr2, ddr3, ddr4 capacity from 2GB to 16gb, SSD 120GB to 1TB.
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5.Q.Which kind of payment method do you accepte ?
l A:Paypal and Western union is accepted for small amount payment, like samples cost. While T/T is recommended in the future normal business.
7.Q.How to deliver the goods to our address?
A.We can send the goods by express company like DHL,EMS to mostly of the world countries, to Asia and Middle east also choose to send by ARAMEX.
For big quatity order the better way is send by AIR.
8.Q.How to get warranty if there have RMA goods?
A.We make sure all the rams been tested 100% before sending to our clients to make sure the lowest RMA rate. Meanwhile our rams are made by original chips to make sure the high quality grade and lowest RMA rate.If really have goods can not work, please send the goods back to us, we will repair and resend the goods to you in next order free or charge.
9.Q.What is the leading time of the order?
A.Usually we deliver the good within 2-3 work days for samples, 3-7 work days for mass order.
More details, pls feel free to contact me. Whatsapp/skype/wechat:8615014111499