Q:How can l get some samples? ls the sample free ?
A:We are honored to offer you with the samples.
The sample charges below USD50 is free.We can send to you,by Fedex/DHL/TNT/UPS ,and the freight charge can be reducted from the order.
Q:Is there any stock products to provide?How to order?
A:Yes,some products have enough stocks to send immediately.The stock quantity is changing rapidly every day,so please kindly confirm with our service people about the stock quantity.
Q:How to ship the order?
A: Please inform us your instruction, by sea, by air or by express,any way is ok for us.We have very professional forwarder to provide the best shipping cost,service and guarantee.
Q:Payment term
A:T/T 30% deposit before production and 70% balance against B/L copy; LC; OA; Paypal
Q:Product Warranty
A:We guarantee the products customers received are qualified. If any broken parts, pls send us detailed photos by email, and then we will send you the replacements according to actual condition
Q:How to protect our legal rights after working with you?
A:Signing NDA, protecting your design and do not sell to others; For large orders, we also agree to sign an agreement, which we only do the products for your company.
Q:Do you have some customers in America/Europe? Which customers?
A:Our customer is all over the world while Europe and America are the priorities, like Target, Toysmith, ZEBRA, Walmat, Dejeco, Bartl, Professor Puzzle, GIFI, EMART., We have always have business relationships with them.