Factory Direct TOP10 Aluminum alloy fastener DIN912 Cup head hexagon socket bolt With knurling for fastening

1) Q:Are you Trading company or Manufacturer?
A: We are an Industrial&Trade Company. Our factory name is Dongguan Dalang Xinxin Hardware Factory.

2) Q:What type of production equipment do you have?

A: We have cold moulding machine, automatic lathe, CNC machine and CNC machine center, Stamping machines.

3) Q: Do you provide samples ? is it free or extra?

1.Free pre-production samples can be provided after deposit is paid.
2.For two-year old customers, free samples of simple items can be offered. 
3.For prototype, we'll charge extra fee according to your design.
4.Free samples can be provided when we have them in stock.

4) Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.
If you have another question, pls feel free to contact us as below:

5)Q:If I need related products to match our products such as hex allen key(allen wrench) for hex socket head cap screw, can you supply these? What type of supported products can you offer for us?

A: We not only provide our customer with the fastener we produce, but also can provide nuts for screws, springs, washers, stamping parts, related tools such as hex allen key(allen wrench) for hex socket head cap screw, other items you require us to buy.

6) Is the price you offered more competitive than other Alibaba supplier?
A:Most of time we can offer better prices than other suppliers from alibaba.com. Our main market is Europe, USA, Canada , Australia, etc, most of them pursuit quality first and better service.

7) How to deal with the parts received when they are found in poor quality?
A:Please contact us immediately. It is better to take some pictures or send us your inspection report or take videos for our reference. we will check the problems and have them reworked or repaired asap.

King one good can refund the money to you or reproduce them within 7 days after you receive the goods if they doesn't meet the requirement of drawing.