Q1: Can you send products to my country?
A1: Sure, we can. If you do not have your own ship forwarder, we can help you.
Q2:The products look similar, how should I choose?
A2:You tell us the material to be conveyed (density), conveying requirements, such as - per hour conveying capacity or conveying speed, voltage, frequency, tank drawings, etc., we can recommend the model
Q3:Can the product color be customized?
A3:The color and painting process of our products are the result of many trials and they are the best.If you have special needs and can cooperate with us for a long time, we can also customize.
Q4:What are the core strengths of your product?
A4:Our products are 100% self-owned technology, advanced design, upgrade quickly, products are widely used in all kinds of food and medicine packaging machine equipment, lifting machine, food machinery, photoelectric color sorting machine equipment, visual inspection equipment, counting granule machine and packaging scale equipment.Compact size, simple operation, very uniform vibration effect, low noise.Above all, there is little after-sale worry
Q5:About orders and payments?
A5:We trade with Alibaba's trust order and also pay through Alibaba.The advantage of this is that in the process of transaction, if you do not receive my product, Alibaba will not pay me until you receive the product, the payment fee will be cheaper than Paypal.At the same time, we will evaluate each other after the transaction, which will give both parties a good score on Alibaba. Later, you will get more quality suppliers, and our products will have more opportunities to be recommended.
Q6:About the custom?
A6:We can design a variety of special-shaped plate or trough.If you have your own drawings, we can also customize according to the drawings.If we need to design, we can design for free.We are very good at designing and making large sizes, like 6 meters long tank, 8 meters long tank or 3 or 4 meters long tank.This is a very mature technology for us.
Q7: How long is your production lead time?
A7:It depends on product and order qty. Normally, it takes us 15 days for an order with MOQ qty.
Q8:About packing and freight?
A8:We deliver through logistics recommended by Alibaba. mainly wooden cases, but sometimes cartons are also shipped.Freight should be inquired in the quotation according to the actual situation.
Q9:About after-sales?
A9:Our after-sales problems are very few, no more than 1 in 1000 repair rate.If there is a technical problem, we will be the first time through the Internet to help you solve the problem.