1)Q: What product do you supply? A: We are a professional factory of paper packaging. We can supply you paper boxes, paper bags, books, printings......
2)Q: What information should I supply if I want the quotation?
A: Size, material, finishing methods, printing details, artwork, quantity, etc.Or you can send us pictures to check, we will give our professional suggestions accordingly.
3)Q: Which file format do you accept for printing?
A: File format like AI, Core Draw, PDF, PSD, high resolution JPG and PNG.
4)Q: What’s the sample policy of your company?
A: 1: Sample fee.Free sample in our own design, you just pay the freight.Customized sample need the sample fee and the freight.Sample charge can be returned upon your mass production.
2: Sample delivery time.Usually it takes 3-7 days by Express delivery after all the sample information confirmed.
5)Q: How do you ensure on high quality?
A: 100% satisfaction of our clients is our mission.Our QC team will check every process strictly to ensure the high quality.For any quality issues, please contact the sales for checking and replacement.
6)Q: How do you arrange the shipment?
A: Sea shipping or Air delivery as per your request.DDU and DDP service are also available.
7)Q: What is your payment terms?
A: Alibaba Trade Assurance, it’s the safest way for both of uWestern Union, MoneyGram, T/T, L/C. Normally 30% as deposit, 70% balance before shipment.
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