Q1. Can I have a sample order for your products?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample will be send by DHL, TNT or Fedex. The time depoends on the distance from your country to our country
Q3. Do you have any MOQ limit for sample each product order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.
Q5. How to proceed an order for your products?
A: Firstly let us know your detail requirements or specification
Secondly we quote according to your requirements .
Thirdly customer confirms the samples, places an order and send deposit
Fourthly we arrange the production.
Q6. Is it OK to make our trademark o on your product?
A: Yes. It is OK. We make product on both our label and customer label
Q7: Do you offer quality for the products?
A: Yes, we offer quality as confirmes sample
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, we can discuss the solution including re-call according to real situation.