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  Service & Guarantee                                                          

 Standard Services

Warranty

• Router-switch.com provides high-quality products at low wholesale prices

• Item conditions are all "New Sealed".
• All items are fully tested with working conditions by Huawei certified engineer under customers' permission.

• If your returns meet our relevent standards,you can contact our customer service team to exchange or return any product that you bought from us.

• Router-switch.com experienced technical team can provide support over the phone, by chat, by email or by remotely login.

• Verified authorization: Mcafee Secure, VeriSign Secured

Return Material Authorization (RMA) Process

• Original new sealed Huawei product: 1 Year.

• If your Huawei products failed, you must contact your sales representative to verify product failure. If the problem still can't correct by remote support methods ie email or phone support, the RMA procedure will issue.

Delivery

Notice:

• Above mentioned information are just for your reference only,we will keep you posted for the tracking delivery schedule.There are two delivery options available for by air and by sea:

Deliver to port:

• Maizhuan is responsible for transporting goods to port. All subsequent customs and transportation fees are the responsibility of the buyer.
• Maizhuan will recommend trustworthy local freight forwarders to you.
• Maizhuan can facilitate the progress under buyer's permission and at buyer's expense

FAQ