Q1: How to get a quotationA1: We need some time for calculation. As a result, we can't provide any price reference via
phone. Information required for quotation differs among the different types of items.
The major as follow:
(1) Which process and product type?
(2) Material and Size.
(3) Logo color.
(4) Order quantity.
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Q2: Want to place order
A1: (1) After confirmed quotation, we will issue proforma invoice for client to sign back.
(2) Send the glass Technical Specification via email.
(3) After production glass approved, please arrange 50% deposit before proceed sample production or
mass production.
(4) if need to make the sample confirmation, we will send the samples or take the sample photo to
client for approved about 7 working days.
(5) Production time will base on the order quantity. We will send notice email with product photo to
client before delivery.
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Q3: Do you accept small order
A3: Any order quantity is welcome. But some type of products are high cost that not suitable small order.
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Q4: What is the payment method
A4: We accept paypal, Western Union or T/T. Details will advise after confirmation the order.
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Q5: Want to get free samples
A5: Sure you can. Please send your request via email.
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Q6: What is the shipping methods
A6: For small amount, usually send by air shipping. (DHL/UPS/Fedex) Take 4-5 working days.For large amount, usually delivery by ship. (FOB/CNF/CIF) Take around 25-30 working days (Depend on which country )
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Q7: What glass file format should I provide
A7: The clear file such as .ai, .pdf, .psd or .cdr format file is the best.