1. who are we?We are based in Zhejiang, China, start from 2017,sell to North America(00.00%),Southeast Asia(00.00%),Southern Europe(00.00%),Western Europe(00.00%),Northern Europe(00.00%),South America(00.00%),Eastern Asia(00.00%),South Asia(00.00%). There are total about 1000+ people in our office.
2. how can we guarantee quality?Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.what can you buy from us?Mugs,Water Bottles,Cups,Tumblers,Drinkware
4. why should you buy from us not from other suppliers?EverichPet has been focusing on pet&water bottle supplies research and development for 20 years.Our product range includes water filter bottles(plastic and stainless steel material;activated carbon filter) and pet feeders(dog bottle, dog bowl, pet dispense
5. what services can we provide?Accepted Delivery Terms: FOB,CIF;
Accepted Payment Currency:USD,EUR,CNY;
Accepted Payment Type: T/T,L/C,PayPal;
Language Spoken:English,Chinese
6.What is your MOQ?
Usually our MOQ is 3,000pcs. But we accept lower quantity for your trial order. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking quality of our products and know our service.
7.Can I get samples?
Sure. We usually provide exiting sample for free. But a little sample charge for custom designs. Samples charge is refundable when order is up to certain quantity. We usually send samples by FEDEX, UPS, TNT or DHL. If you have carrier account, it will be fine to ship with your account, if not, you can pay the freight charge to our papal, we will ship with our account. It takes about 2-4 days to reach.
8.How long is the sample lead time?
For existing samples, it takes 2-3 days. They are free. If you want your own designs, it takes 5-7 days, subject to you designs whether they need new printing screen, etc.
9.How long is the production lead time?
It takes 30 days for MOQ. We have large production capacity, which can ensure fast delivery time even for large quantity.
10.What format of the file do you need if I want my own design?
We have our own designer in house. So you can provide JPG, AI, cdr or PDF, etc. We will make 3D drawing for mold or printing screen for your final confirmation based on technique.
11.How many colors are available?
We match colors with Pantone Matching System. So you can just tell us the Pantone color code you need . We will match the colors. Or we will recommend some popular colors to you.
12.Which kinds of certificate would you have?
LFGB, REACH
13.What is your payment term?
Our normal payment term is T/T 30% deposite after order signed and 70% against copy of B/L. We also accept L/C at sight.