FAQ
Q1: Why you can choose us?
1): Reliable---we are the real company and have factory , we dedicate in win-win
2): Professional---we can offer a lot knitting product exactly you want.
3): Factory---we have a factorie, so have reasonable price and flexible production methods
Q2: How about the shipping cost?
A: If your goods is not large, we can send goods to you via Express, such as Fedex, DHL. We have cooperated with them for long time, so we have good price. If your goods are large, we will send to you via shipping, we can quote the price to you, then you can choose whether use our forwarder or yours.
Q3. Some unique technics on clothes''
A: Jacquard, Embroidery, beading, manual embroidery, crochet, hot stamping, printing etc we can do on your design.
Q4. Payment
A: After you confirm the sample, we will send the PO, invoice and create Trade order on Alibaba, Alibaba Trade Insurance will be the third party to protect your payment, to guarantee the good’s quality and delivery on-time. Alibaba trade order supporting pay via T/T, E-checking and L/C etc. pls know that the payment was easy and contact us if any doubt.
Q5: How to confirm the style of the garments?
A: If you have your own design, we will according to you design to make. If not, you can tell us your requirement, we can offer you some sample clothes to check
Q6: How to know the price?
A: Price is related to the following parameter: style, printing method, embroidery, fabric, quantity etc. In short, the more you
order, the lower price you will get!
Q7: How to place an order?
A: You can choose some items you like online, or you can write down the item/code number, with quantities you want, contact our customer service to make order.
Q8: How long to prepare an order?
A: We have a lot of products on sale, if your orders are all in stock, then can prepare within 1 day. if no stock, and you want,
please contact us to further discuss.
Q9: How long I would get the goods?
A: Usually we ship by DHL/UPS/TNT/EMS, you can get the goods within 3-5days. If you choose other shipping method, please contact us to discuss.
Q10: Can I have our own design?
A: Sure you can, our designer will according to your picture or ideas to draw/design picture. The product will arrange production when you confirm.
Q11: Can I visit your factory?
A: Yes, welcome to visit our factory.
Q12: Are you trading companies or factories?
A: We have a factory located in Shanghai established in 1995 , we also have a lot of factory resource in Shanghai &Zhejiang .You don’t try to communicate with multiple factories and try and make mistakes anymore.
thank you.