1. We sent products of wrong style, color or size.
2.Quality problem.
Notice
1. Please contact us within 3 days after you received your goods if you need return them.
2. Upon receipt of the return item in its original condition and packaging with all components and accessories included, we will refund you or you may choose to have a replacement.
3.Custom-make product are not available for return&refund.
Born in 1999, it took our first steps in wedding-dress-related industry, realizing custom-made wedding dresses for brides in a small workshop called Chu Yi Fu Shi .
In 2018, we change our company’ name into Zhongshan Ya Er Nan Trade Co.,LTD and we have our own both factory and trade team. There are diversity of our products including wedding dress, flower girl dress,related fabric and beading. From material to finished products, from designing to production, we all have our own departments where professional artisans do exquisite work.
We have long-relationship partners from over the world especially European,United states and Middle East. From us, you can get the best quality product, the most competitive price and the best customer care.
We are looking forward to developing partnership with you near soon.
1. Is your product the same as the picture?
----Yes, the wedding dresses picture listed in our Alibaba store are taken from our original design.
2.Can I make alternation on original design ?
-----Free charge for small alternation , such as add straps ,add sleeves etc. but all request need to be checked before production started
3. Are plus size dresses available ?
-----We make standard size 0 -28 , Normal size : US 2-US 12 | Plus size: above US 12
Plus size charge : US 14 - US 18, extra 10% | US 20 - US 28, extra 28%
4. Is rush order accepted ?
-----For rush order , it takes 7-15 days for different designs, and the extra cost is 20-50 USD , which need to be confirmed with sales service before place order.
5. Is deposit for payment accepted ?
----for small quantity orders, we need full payment before production , and 30% -- 70% deposit for large amount orders , and please contact service to see details