1. Are you a factory or trading company?
We are factory. Welcome to visit our the factory.
2. What's your delivery time?
Normal order delivery time is 15-30 days after receive deposit.
Big order delivery time should confirm with order management dept.
3. What is your terms of payment?
30% deposit in advance, balance before shipment.
4.Can you do OEM, how about the mould cost?
OEM is welcomed. The mould cost is depended on different design.
5. Do you provide samples ? is it free or extra ?
Yes, we could offer the sample for free. The express charge will be paid by your side.
6. How is the packing of the WPC?
Now, we will use steel pallets for packing due to easily for unloading. Moreover, for special orders, we will use iron band for packing and air bags to prevent packing falling.About packing way, we could according to your request.
7. Compared to real wood, what are the advantages of WPC?
Shortly speaking, WPC not only has better mechanical properties, weathering resistance, color fastening, chemical stability and low heavy metal content, but also is water-proof.
8. How can I get the quotation of the project?
If you have drawing, we can offer quotation accordingly.
If you don't have design, we will design some drawings for your confirmation, and then offer quotation