Retain Policy :1. Your satisfaction is important to us. You can return your item within 15 days along with original pack, if it does not matches with our description or manufacturing defects. No other returns are accepted.
2. Buyer must inform us within 48 hours after receiving a product if there are any defect or problem.
3. Before returning a product make sure an item should not been used, tamper or any alteration done on it. If so we won't take the product back.
4. In case of return of the goods, buyer has to pay the shipping charges.
5. Shipping charges can not be refunded, however all refund will be evaluated on case to case basis.
6.Communicate with us before filing any dispute & returning the product
7. Any additional charges, government taxes, custom charges, clearance, or any other duties levies in destination country are responsibility of buyer & need to pay by buyer.
8. Refund will be processed after receiving the product and within 7 working days.
9. In case of any query kindly contact us (drop a message) and we will get back to you within 24 hrs.
Note :
Orders are not shipped or delivered on weekends or holidays(India).If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
OUR PROMISE :
1) Safe and Secure Online Shopping.
2) On-time delivery of products.
3) Superior buying experience.
4) Provide customize diamond size.
