Elong arcade games machines, ticket arcade games, boxing game

1、What is the warranty of products?

  Warranty for machine is one year. But we will maintain for machine whole life, it only need pay the raw cost of material

2、How we claim warranty? 

  During the warranty, if something is broken, pls send us pictures with text, then we will offer machine parts to you free. This will write on sales contract as one important terms protect buyer's Rights and interest.

3、What is the procedure of after sales service? 

  Elong has good reputation on aftersales service which is one of Elong most important Business philosophy.

  Firstly, customers have some question or machine not work normally, email or skype or WhatsApp please sent to tell us.

  Secondly, our aftersales service staff will try to solve the normally questions within 1 day.

  Thirdly, offer you solutions way within 2 days, such some parts need to change or repair.

  Fourth, any special service you may directly inform me, i will handle for you.

4、What is your payment terms?

  30% deposit in advance, the balance before shippment; T/T, WesternUnion, Paypal or cash, L/C.

5、How much time it takes after the confirmation of order, in shipment?

It takes around 10-20 working days on production after the confirmation of order, then can arrange shipment.

Please type down your inquiry details below, click "Send" now!!!