Q1. What is your terms of packing?
A: Generally, we pack our goods in standard 5 layers cartons. If you have legally registered patent, we can pack the goods in your branded cartons after getting your authorization letters.
Q2. What is your terms of payment?
A: by T/T,30% deposit in advance,70% balance be paid up before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU,DDP
Q4. How about your delivery time?
A: Generally, it will take 15~20 days after receiving your deposit payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have QC and test 100% before delivery
Q8. How do you make our business long-term and good relationship?
A:1. We keep good quality, competitive price and efficient after sales service to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q9. When the scooter has a problem, how to solve it?
A:We accept large orders and sample orders, and each customer has a corresponding communication between customer service and engineers. We will provide all the accessories as well as a large number of installation video with the manual, so that even the customer only buy a scooter, there is no worry.