Q1: Are you manufacturer or trading company?A:We are a manufacturer, our factory is located in Ningbo, China. We are near to the airport in Ningbo, so very convenient for you to visit us.
Q2: What products do you produce?
A:We produce scooters like kick scooter, electric scooter and components. Car accessories like hydraulic rod and components.
Q3: How about your delivery time?
A:It depends on product and order QTY.
Normally,it takes us 30 days after receiving the deposit,Repeat order only need 15-20 days.Sample 3-7 days.
Q4: Where to load to goods?
A: Ningbo or other port, either is fine.
Q5: What payment terms can you accept?
A:Normally we accept payment term as T/T 30% and 70% balance before the delivery.
Q6: Do you provide OEM developing services?
A: Yes,we have plenty experience in OEM and ODM Service. Please feel free contact us with details.
Q7: Do you test product before shipping?
A:Every Model We Test 100% Before Shipping,Test Video supply to every customer.
Q8:What is the guarantee time?
A:For Controller,We Guarantee 6 month,Motor With 1 Year ,Battery 1 Year, kick scooter 1 Year.
Q9:Can I print our own logo on the product?
A:Yes, please send your logo to us and we would design and make the draft drawing of the product with your logo.
Q10:Can you design the package artworks and logo for me?
A:Sure, we do have more experience on that, we designed for over 20 countries customer last year.
Q11:How can you prove your business credit and make my business safe?
A:You could use the Alibaba Trade Assurance for your payment, if the delivery is not match the contract, the Trade Assurance would make your money safe. Sametime we also deal offline traditional orders.
Q12:Can I add or delete items from my order if I change my mind?
A:Yes, but you need to tell us asap. If your order has been done in our production line, we cannot change