Q: Can I get some e bike spare parts samples?
A: Yes, quality test of a sample is available, the extra cost of the sample price
will be refund to you for the next large quantity.
Q:What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU, DDP(door to door included tax).
Q: What is the warranty of the e bike?
A: The motor warranty for bike is 2 years, the controller is 1 year
and the battery 1 year.
Q: How can I get electric bike customer service?
A: When the parts have problem, please contact our sales immediately,
they will reply you within 3 hours in working time. And we will give you
a solution within 3 days.
Q:Do you test all your electric bicycles before delivery?
A: Yes, we have 100% test before delivery.
Q: What's your payment terms?
A: You can pay by Credit Card, T/T, L/C, western union, alibaba trade assurance.
Q: Can I mix different models in one container?
A:Yes, different models can be mixed up in one full container.
Remark : if you have any other requirement and please contact us without hesitation.