Q1: Are u a manufacturer or a trade company ?
A: We are a trading company with own factory who have been in this line since 2001, we are major in Chinese agricultural products planting, processing & exportation.
Q2: Can you provide samples?
A: We can offer FREE SAMPLES to you!
You can purchase a small sample from us, and we will return the sample fee to you once confirmed the bulk order.
Q3: What is your sample lead time?
A: Around 5 ~ 7 days after offer confirmed.
Q4: What about your standard delivery time?
A: For 1KG-100KG, Within 5-7 days by DHL, UPS, TNT, FEDEX, or EMS;
Over 100KG: within 5-8days by air, 20-40days by sea.
Generally we use the Fedex, EMS, Aramex, or TNT to ship the goods to you when the quantity is not so large.
If you need it in a hurry, we can make immediate arrangement.
Q5: What is your Standard Packaging ?
A: Different products have different packing details, and we will satisfy your needs as much as possible. Retail packing such as 5kg/box, 4kg/ctn, 5kg/ctn, 10kg/ctn, all can be arranged base on your request.
Q6: How is your Quality Control?
A: From the very beginning to the end, National Commodity Inspection and Testing Bureau, Authority Third-party Testing institution, QS, and ISO guaranteed our quality. Our products are 100% pure natural with high quality. The products are conformed to European standard.
We are sure that every batch comes with the unique COA.
All extracts are tested in-house; random extracts are tested by authoritative analytical labs.
Q7: Is it field inspection available ?
A:Yes, we support field inspection at anytime.
Q8: Can you provide OEM service?
A: Yes, sure. More details of the OEM service please contact us at any time.
Q9: Is there any discount?
A:Sure, prices are closely related to the quantity. The more, the cheaper.
Q10: What is your payment term?
A: For first cooperation, it's better to do T/T or L/C. After we have more business corporation, it's also possible to do D/P and D/A.