ER-80AI mini printer 80mm thermal receipt printer bus ticket machine with lights display

Q: Are you a Trading Company or Manufacturer ?
EastRoyce: We are manufacturer and developer of printer. We have innovative R&D team and professonal manufacturing team.

Q: Can I have samples for testing ?
EastRoyce: Yes, samples are always available .And we provide strong tech support for samples testing.

Q: Delivery date.
EastRoyce: All the samples are in stock, can ship them within 2 days after payment received. For bulk order, delivery date is approximately 1 week.

Q: Payment terms
EastRoyce: Paypal, western union, T/T in advance.

Q: Warranty
EastRoyce: One and a half years warranty. During warranty period, if there is damage/failure caused by non-human factor, EastRoyce will be responsible for repairing for free. If warranty period is expired, EastRoyce will continue to provide services with reasonable price to the customer.

Q: Why Choose US ?
EastRoyce: We are factory/company developing/manufacturing thermal receipt printers with our professional R&D/Production team, all the products are 100% QC inspected and passed before shipment.

Q:Why Your Product Price is Higher than some other brand ?
EastRoyce: We always believe that Best Product is basing on Best Design first , then Best Materials Control, finally Best Quality(Manufacturing) Control. A best product with long lasting life must be made by much better performance components/materials with higher cost. We don't want to sell a product which you can only use for 1 year , half a year , even a few months. 

FAQ for This Android iOS Bluetooths Printer ER-80AI
Q.How to print a sample receipt to this bluetooths printer from Android device?
A: Our company developed unique SDK for Android Application and iOS application , app engineer could easily combine SDK into and upgrade existed mPOS app to support printing to this mini bluetooths printer via BT communication.

Q. Is this portable mini wireless POS thermal receipt printer compatible with Square Register?
A: No, Square Register only works with Epson and Star mobile printer currently. Seems square has no plan on opening for other printer supplier.

Q. Is this portable mini bluetooths receipt printer auto connected to phone or pad when bluetooths is in range?
A:Yes, could say that. But technically,
for Android and other non-iOS device, once bluetooths printer is paired at the first time, then it works for ever(means no need to pair every time when printer is powered on), but auto-connect is actually done by App while printing a receipt, user do not need to worry about this.
for iOS, it’s different from Android, user does not need to pair even for the first time. All the job will be done by app,user does not need to worry about this too.
But one important thing is : No matter you want to use bluetooths printer on Android or iOS, you need to have app or you can develop app for your purpose, or you have app resource to help you develop an app for your business purpose.

Q. Will this portable mini receipt printer work with paypal here?
A:Paypal Here might only work with Epson or Star mobile printer, and paypal here is not open with a lot of countries. We do not recommend unless you want a try.(We can not test in our country due to Paypal Here is not for our country yet)

Q. If a certain android app uses its own drivers and dll (extension files), can i get it to work anyway?
A:Our mobile printer is compatible with Epson ESC/POS command very well, if your android app with your own driver and dll is compatible with Epson ESC/POS command set, then you may get it worked. Anyway, if you have this kind of android app, please contact us, we are professional, we can install your app and help test and see if it is working ? If not, our engineer can update printer and provide a solution for you.(But hope you are not going to only buy 1 printer or several ^^--)

Q. Any particular app available for printing customized receipts using iPad ? also can it be used with windows xp ?
A: MobiPOS (installed on ipad) works well with our mobile Wi-Fi printer ER-80WF and ER-80B2W and ER-80B4W (paper width 80mm)
B: Loyverse POS (installed on iPhone or iPad) can be used for receipt printing , it works perfectly with ER-80WF and ER-80B2W and ER-80B4W Wi-Fi printer (paper width 80mm) and ER-58W Wi-Fi printer (paper width 58mm) .
If you need to choose other POS app for iOS, you have to get to know if there is any app which can support mobile printing, and then work with us to test.
C: Our mobile printer provide multiple interfaces (like USB,Wi-Fi,RS232,BT) which are all compatible with windows XP, windows 7, windows 8, windows 8.1, windows 10, We have self-developed independent windows driver just like Star or Epson printer windows driver. You could easily install it and get printer worked very fast. Our mobile printers would be best choices for windows tablets which is getting popular now.

Q. Will this printer work with quickbooks to print invoices/receipts?
A:Yes

Q. Will this bluetooths printer print form and invoice from android app? or from iOS ? or from windows? 
A:Yes,of course. ER-80AI is compatible with android OS, iOS OS, and windows OS. But please note that you need to have app that works with bluetooths printer for android and iOS.
Q. Can this mobile printer be connected to my laptop as i have billing software and can it be synchronized with my billing software ?
A:Yes,our portable printer supports the windows laptop or windows PC or windows tablet, we have Windows driver for your windows applications.

Q. The font size can be changed? How to change?
A: Use ESC/POS command “GS ! n” to set font size. If you are developing android app or iOS app, please contact our tech to get sample code on how to change font size, bold......

Q. Will this mobile printer print PDF files, image files?
A:For Windows, if you need to print PDF or image files, please just install our Windows driver.
For Android,our demo app already supports printing image, but not yet upgraded to support PDF files. But if needed, we could customize it for you.

Q. Will the portable printer be shipped with driver together?
A:Yes, for standard shipment ,there is a CD in the package.

Q. Does this mobile printer attach to a cash drawer to auto open the drawer? Either 12v or 24v?
A:Nope. This mobile printer does not support driving cash drawer. If you do need a mobile printer which can driver cash drawer , and also with auto cutter, we can recommand a model to you,very high-tech product,We can introduce it to you.

Q. Does this bluetooths printer work with paypal here for android ?
A: No, Paypal Here only works with Epson or star portable printer.

Q. Does it come with paper? What is the replacement paper to order?
A:We proivde one paper roll for your testing. You could buy the paper easily from local or buy it from us.
paper type: thermal paper, easy and cheap to buy
paper width:79~80mm
paper roll diameter: Max 40mm 

Q. What roll size of paper does this printer use, precisely? Thank you
A: You could search by "80x40mm" thermal paper. 80mm means paper width, 40mm means paper roll diameter.

Q. Where can I buy refills on the paper?
A:This printer is using thermal paper, easy and cheap to buy from local or amazon or from us(but shipping fees is expensive if you need to buy from us,please compare, we are not going to earn profit from you on paper,just for your convenience).

Q. Where can I find the android app?
A:Well, please watch our youtube video. I think those app might be OK for you.

Q. Can I connect more than 1 iOS device to the printer at one time?
A: No, this bluetooths printer can be connected to 1 iOS device or 1 android device at one time. If need to support multiple devices, please contact us.
Q. How can we get sdk? What is name of app software?
A: Please contact us to get SDK by email. Please watch our youtube video and see if those app is OK for your purpose.

Q. Has anyone bought paper for this machine? I can't find the correct size paper.
A:paper type: thermal paper, easy and cheap to buy
paper width:79~80mm
paper roll diameter: Max 40mm
You could search by keywords "80x40mm thermal paper " or "80x40 thermal paper" .

Q. Is this printer compatible with the latest android above 4.2 ?
A: It could be compatible with the latest android above 4.2 perfectly, like Android 5.0 , Android 6.0....

Q.Is there a spare part for replacement when the printer head or other part goes to the end of life ?
A:Yes, we are manufacturer of our products.
During warranty perioid, we will send spare parts to repair for free.
After warranty is expired, we will continue to provide spare parts for repairing at reasonable fees.

Q:Will this bluetooths printer work with an iPhone or iPad? If not , any suggestions on a portable reciept printer?
A:Yes, but please note that it must work with App to realize sales receipt printing. So you have to own an app which already supports bluetooths printing.  Or you are going to develop an app to work with this bluetooths printer on iOS, then we will provide professional SDK for your combination.

Q.Can it work with Android? Because I have a recipe app already on my android phone.
A: Yes, a lot of android app works well with our bluetooths printer. You coud watch our youtube videos , those app might be OK for your purpose. Please tell us your app, we have professional team, we will test and see if it is compatible with our printer. If not, we can update the printer to get it worked with your app.