ELESTAR IDB Hot-selling water pump peripheral pumps

Q1. Elestar is a factory or trading company?

A. We are a manufactory with more than 10 years pump production experience. 

Q2. Where is your factory located? 

A: Our factory is located in Fuan City, Fujian Province, China. Fuan city is close to Fuzhou Port.

Q3. Is OEM and ODM service available?

A: Yes. We supply flexible experience of OEM & ODM service. 

Q4. What’s your delivery time?

A.  The sample can be sent to customer within 10~15 days.

The batch order can be shipped within 35 after receiving original L/C or TT deposit.

Q5. What are your payment terms?

A: 100%TT or irrevocable L/C at sight.

We accept 30% deposit and balance T/T against copy of Bill of Lading for repeat orders.

Q6. How about your warranty?

A.  We offer 1-year product life guarantee and a generous 1-year warranty on all purchases that begin with the Bill of Lading.

Q7. How can I get some sample?

A. Sample are available, the buyer is expected to cover the sample costs and freight. The sample costing can be deducted if you place batch order.

Q8.: What is your company's available production capacity?

A: 50000~60000 pieces of pump per month.

Q9: Do you have any certification?

A: Yes, CE & ISO9001 can be provided, if customer need special certification for custom clearance we can also provide.