Q1 / Can make my own design? A: OEM/ODM are welcomed. our company have Professional CAD drawing department, can quickly draw for customer confirmation
Q2 / Can I make my own logo on the jewelry?
A: Yes,Logo customize is welcomed,1PCS also can laser THE LOGO for you.
Q3 /Will they silver jewelry turn black? how can I solve this problem?
A: 925 sterling silver may oxidize and blacken after a period of wear, which is an unavoidable material quality of silver jewelry. If it is oxidized, it can be cleaned with a silver wiping cloth or a professional silver product cleaning potion
Q4 /How long it will take to ship out my order?
A: For in stock products,we will ship out within 24hours in working days after order be confirmed and paid.
Q5 /What should I do if the goods I receive have quality problems?
A: Our company has a complete after-sales system,If there is a quality problem within 7 days after receiving the goods,we will replace you with new products for free
Q6 /Will the product get color faded?and Whether it can lead to allergies?
A: All the products we do thick plating,which makes jewelry more durable.All of our products are using environmental friendly material, nickel and lead free
Q7 /How long is the transit time?
A: According to the official DHL and Fedex website, the estimated shipping time is about 3-9 working days.
