Can we place our logo or company information on your product or package?
Of course. We accept OEM / ODM orders. Your logo can be printed, imprinted, etc. on the product. Please let us know your request.
Can I have a sample order for it?
Yes, we welcome sample order, 1pc for sample testing is available. Mixed samples are acceptable.
What about the lead time?
Sample needs 2-5 days, bulk production needs 2-4 weeks depends on Quantity.
What is the minimum order? How to pay?
To be able to taste the sound to the customer, easy to follow-up high-volume orders, we can accept at least a set MOQ samples, shipping costs also need to pay by customers. Payment methods accept cash, T / T and Western Union.
Do you offer guarantee for the products?
Yes, we offer 1 years warranty to our products.
How to deal with the faulty?
Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send replacement with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Are you a professional audio manufacturer or a trading company?
We are the 100% manufacturer in Guangzhou, southern China. We specialize in the R&D, manufacturing, sales, system integration and technical support of the live audio industry.
How do you ship the goods and how long does it take to arrive?
We usually ship by Sea. It usually takes 30-45 days to arrive. Airline also optional.
How to proceed an order for loudspeaker?
Firstly let us know your requirements or application.
Secondly we quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Finally we arrange the production.
