1.Q: Can I put my own brand trademark/logo on the items?
A: Sure, as you wish
2. Q: What' s your sample policy?
A: Free of Charge(courier fee for the client's account) for existing items; as to brand new design/styles,sample fee will be refunded when the first order quantity reaches to MOQ;
3. Q: What' s your payment terms?
A: Our payment terms are T/T, Western Union, and paypal only for sample order
4. Q: What s your trade terms?
A: EX-WORK is the most frequently used terms, other terms are availabl as well, such as FOB,FCA,CIF etc
5.Q: What' s your IPR policy?
A: We are always implement strict policy to protect our customers' IPR such as design, logo, artwork, tooling, samples like ourselves
6.Q: How about the delivery?
A: This is a problem concerns quite a few customers, as to small packages.we recommend the fastest airway by DHL/UPS/FEDEX/TNT, for bulk orde seaway will be a cost effective choice when it is not urgent.
7.Q: How to ensure products quality
A: We understand quality is the key factor affects your margin, that is why we conduct 100% QC inspection involved in the whole process of every single item from raw material,workmanship, completed product,packaging in order to reduce any unnecessary extra cost.
8.Q: What is your post-sales services?
A: We are so proud of our products sold to every corner of the world that we will take responsibility for each and every products with quality defect.