Q1:Are you manufacturer or trading company of cat& dog products? A: We are manufacturer and we also trade some other pet products at best price and quality. Welcome to visit our production line and our sales team.
Q2:Do you provide OEM and ODM service, due to we need different colors and function and other woderful design?
A: OEM & ODM is available,tell us your idea and we help you to make it done.
Q3:Could you ship the goods to our customers directly or Amazon warehouse?
A:Yes, of course. We not only manufacture/trade home products & pet products for over 10 years and also have two logistics companies which one is in Shenzhen and the other one is in Ningbo,so we do have rich shipping experience, to delivery the goods to any place you require.
Q4: What are the payment mode?
A:We accept Alibaba Trade Assurance, Paypal, T/T, West Union, Moneygram. 30% deposit and 70% balance before shipment,L/C.
Q5:How about shipping?
A: 1, Small order - DHL, TNT, FedEx, UPS, EMS etc, Shipping time - about 3-7 working days depends on country and area.
2, Large order - By air port to port or door to door. Shipping time - about 7-12days depends on port and door.
3, By sea port to port: about 20- 35days.
4, Agent appointed by clients.
5, Regarding USA and Western Europe, by express/air/sea, there is door to door service which is very convenient for you.