Our Service
1. Before payment
a.We will provide our best professional for the most suitable machine.
b. Free professional design for each customer especially. Support sample testing.
c. Welcome to visit our factory.
2. After-Sales Service
a. After sending,we will track the machine for you once every two days, until you get the products. When you got the goods,test them, and give me a feedback.If you have any questions about the problem, contact with us, we will offer the solve way for you.
b. We also can provide engineers / technicians to buyer’s factory if client requirement, train the machine works well, and also supply the technical support for free and spare parts at good price always.
3. Guarantee Period
1 year. During the guarantee period, the seller guarantee to solve all problems may occur due to machine's quality or wrong design, and to provide all necessary spare parts for repair, Seller can send the technician to buyer's factory on seller's account if problem is serious and can't be solved by buyer.
4. Payment Terms
T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
5. Lead Time
Our delivery time generally it is 30-40 days if the machines are in stock, or it is 70-90 days if the machines are not in stock, it is according to quantity.