Q1. Can I have a sample order for led light? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What's the lead time?
Answer: It takes 3-7 days for samples, 7-30 days for bulk order.
Q3. How do you ship the goods and how long does it take to arrive?
Answer: Usually by DHL, UPS, FedEx or TNT. It takes 3-7 days to arrive normally. Airline and sea shipping optional.
Q4. Is it OK to print my logo on the products?
Answer: Yes, just need to inform us of your requirements about the logo before production and confirm the design of the sample.
Q5: What's the warranty?
Answer: 3 years warranty for all products to ensure you get no worry about the quality.
Q6: How to deal with the faulty?
Answer: Firstly, the defective rate is less than 0.2% under our quality control system. Secondly, during the guarantee period, we will send new products or repair them. Finally, we will contact clients to find out suitable solutions according to specific cases.
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How to start your business
Step 1
Find your interested products by search keywords
Step 2
Contact the supplier by clicking ”Enquire” or “request meeting” button, otherwise, you also could consult our import consultant.
Step 3
After verifying your email, get response from suppliers or our trade manager will contact you as soon as possible
Step 4
Set up meeting with the Chinese supplier without language barrier