Q1:Are you factory manufacturer or trade company?A: We are a manufacturer for pet supplies over 37 years. OEM & ODM are available.
Q2: How soon can I get the price?
A: We usually quote within 24 hours after we get your inquiry(Except weekend and holidays).If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
Q3: Can I buy samples placing orders?
A: Yes. Please feel free to contact us.
Q4: What is your lead time?
A: It depends on the order quantity and the season you place the order.
Usually we can ship within 15-20 days for small quantity, and about 30 days for large quantity.
Q5: What is the shipping method?
A:It could be shipped by sea,by air, by railroad or by express(FEDEX, UPS, DHL, EMS,TNT etc.). Please confirm with us before placing orders.
Q6: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers' benefit.
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.