Q1: Are you trading company or manufacturer ?A1:We are manufacturer.We are based in Chongqing, China,We have our own production and R & D teams in Shandong,Zhejiang, Guangdong and other places in China start from 2020,sell to North America,Western Europe,Eastern Europe,Eastern Asia,Oceania,Domestic Market,South America,Southeast Asia,Mid East,Northern Europe,Southern Europe,Central America,South Asia. There are total about 50-100 people in our office.
Q2:how can we guarantee quality?
A2:(1)Always a pre-production sample before mass production;(2)Always final Inspection before shipment;
Q3:what can you buy from us?
A3:Pet supplies for cats and dogs,Dog Training Device (No Bark Collar,Remote Dog Training Collar,Electric Dog Fence System),Pet Supplies (Pet feeder, pet water dispenser, nail polisher, kennel)
Q4: why should you buy from us not from other suppliers?
A4: We have own development and research ability.(1)We have many years of toy production and operation, and are the largest supplier of pet products in Southwest China;(2)We manily export to Euro ,America, Australia, etc.(3)Quality&Service --2 points we treat as life.4)We have tens patent products.
Q5: How could I get a sample?
A5: Before we received the first order, please afford the sample cost and express fee. We will return the sample cost back to you within your first order.
Q6:Whether you could make our brand on your products?
A6:Yes. We can print your Logo on both the products and the packages if you can meet our MOQ.
Q7:Whether you could make your products by our color?
A7:Yes, The color of products can be customized if you can meet our MOQ.
Q8:How can I get the price?
A8:(1)We usually quote within 24 hours after we get your inquiry(Except weekend and holidays).(2)If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
Q9:What is your lead time?
A9:(1)It depends on the order quantity and theseason you place the order.(2)Usually we can ship within 7-15 days for small quantity,and about 45-50days for large quantity.
Q10: what services can we provide?
A10:(1)Accepted Delivery Terms: FOB,CFR,CIF,EXW;(2)Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY;(3)Accepted Payment Type: T/T,L/C,PayPal,Western Union,Cash;Language Spoken:English,Chinese.
Q11:How do you make our business long-term and good relationship?
A11:(1) We keep goodquality and competitive price to ensure our customers benefit ;(2) We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.