1. Can you do my own design?
Yes, we can and welcome your own designs, however, there will be a sample fee which will be refunded in the bulk, thanks for your understanding.
2.What information is needed for the quotation?
Please kindly provide the details infromation including material(fabric construction), size, color, pattern, quantity, packing
details. If there are pictures for reference will be better.
3.How do you promise the quality?
We have a professional QC team to strictly inspect and control every section during production, your factory audit is also
welcome. Being 10 years Golden Supplier on Alibaba, we have USD$ 257000.00 Trade Assurance Guarantee to 100% protect the quality & delivery time. If you find the goods you received in bad quality or the delivery time delay, you can turn to Alibaba for compensation directly. You have no risk.
4.How about the shipping terms?
For sample: FedEx,DHL,TNT,UPS, EMS, etc, or as your request.
For bulk: air or sea. Air is fast but expensive, sea is economy but slower than air.
5.Can you accept low MOQ?
We have a lot of newest designs for you selection, our designs with MOQ 20 Sets.
Or we customize your designs when your order quantity up to 1000 Sets.
6.What is your payment term?
For items in stock: full payment before shipping.
For make-to-order term: 30% deposit by T/T before producing, 70% balance by the BL copy.
After-Sales Service
-1. After receiving the products, if you find the number of the products are missing, or products in bad quality, pls take
pictures immediately to collect evidence, and send us. After we verify it, we will compensate in your next order.
-2. If the products are damaged because of buyers' reason, we are not responsible for the damage.