Q:Are you factory?
A:Yes, we are,Yashiya is not only a traditional factory. We have our own salesteam, own designers, own showroom, can assist you to decide which productsare the best choice, and all your inquiry will be replied within 24 hours.
Q:Could you send me your catalogue and some samples?
A:1.free samples and catalogue can be offered to you for your reference, butfreight collected.
2.customized samples cost need to be confirmed by both parties.
Q:It is the first time we want to buy from China, how can we get theidea that I choose the proper items?
A: Please send us your item interested, we will give some suggestion for yourmarket. Yashiya has been selling goods worldwide and will offer the propersuggestion.
Q:If we don't find what we need on your website, what should we do?
A:You can send us the pictures or drawings of the products you need by email,we will check if we have them, we develop new models every month, and someof them may not yet be updated on our website.Or you can send us samplesthen we can develop the new models especially for you.
Q:Are OEM products feasible at your factory?
A:Yes, we could do for you, please show your designs and ideas, and we willdo the artwork for you within 24 hours.
Q:Which transportation method should choose?
A:Generally, if you are not urgent, we recommend water shipment or courierto save your cost, but you can choose what you need, we will do our utmostto meet your satisfactions.
Q:How to solve the problem if we receive the defective products?
A:Yashiya only handles with good quality products. We seldom meet complains.We will be responsible if it was our fault.