Q 1. What's the payment term?
A. We accept T/T, 30% deposit and 70% balance before shipment.
Q 2. How's the delivery time ?
A. It Usually take about 3 -20 days depend on real order amount
Q 3. Tell me the standard of package?
A. For the any capacity, it use carton with for protection.
Q 4. What kind of material of monitor?
A. We apply a health and safe material - ABS, which consists of 70% of monitor body. The other materials include silica gel, PCB, Cooper. We are using high quality material in pursuit of high quality products.
Q 5. Could you offer Form A or C/O ?
A. It totally not a problem. We can prepare relative documents to forgin affairs office or other office to apply for this certificate.
Q 6. Would you accept OEM OR ODM Order ?
A.We have our own R&D Department and Production line,So we have ability to accept both OEM and ODM order.
Q 7. We want to know month capacity.
A. It depends on which model. For example for BPM small capacity , thermometer month capacity can reach near 100000pcs.
Q 8. Where is your market?
A. Our products are popular in Europe, Russia, Indonisia, Philippines, America, Pakistan and so on. Some of them are our regular customers and some of them are developing. We hope you can join us and make mutural benifit from our cooperation.
Q9. What certificates and honors have the company received?
A. Our company already achieve iF Design Adwards, Red dot award, CE,ROHS, ISO13458,More than 10 patents include invention patents, utility model patents and appearance patents.
Q10. What is the idea of the child mode and adult mode?
A. Based on our thousands of clinical datas, the children's temperature is different form the adult's. So the compensatory value is different. So we separate the two groups' data and use two mode to increase the accuracy by 0.2 degree.
Q11. How long is your warranty terms?
A.Our Warranty term is 1 to 2 years guarantee. According to the product.
Q12. Are you a factory or trading company?
A.We are a factory who have R&D Department and Production Line.