1. Are you a manufacture or a trade company?
Answer:
We are a professional manufacturer.
2. How to order the products?
Answer:
Send the inquiry with detail item description or with Model number, it is better attaching some photos for better understanding.
If there is no packing demand we take it as sea-way packing.
3. About lead time?
Answer:
The lead time depend on quantity of order.
Normally for test order, we will finished production within 3-7days.
And for regular order, we can arrange shipment within 7-15days.
And for customized diamond products, it may take longer, about 20-30days.
4. How about the payment, Mini. Quantity and delivery methods?
Answer:
1. Payment: T/T, L/C, Western Union, Paypal
2. Min. order quantity: 1 piece.
3. Transportation: By DHL/TNT/Fedex express, air transportation, sea and train.
5. Quality Control
We have our own experienced QC.
There will be strict inspection and testing for every order before shipping out.
6. After Services:
1. Our sales team will response for your question within 24 hours (Holidays Excluded)
2. Technical Support will be available in any time
3. Free replacement will provide once the failure confirmed caused by our product quality