-Yes, accept customer's logo service.
Q: When can I get a quote for the inquiry?
A: Usually after all the details of the product are clear, the quotation will be sent to you within one working day. If there is an emergency, we can quote you within 2 hours based on all the details you provide.
Q: Can I get samples before mass production?
Answer: Of course! The normal production schedule is that we will make pre-production samples for your quality evaluation. After we get your confirmation of this sample, mass production will begin.
Q: Can the sample cost be refunded?
A: Yes, usually after you confirm mass production, the sample fee can be refunded, but please contact the person who will follow up your order for details.
Q: How soon can I get this sample?
A: After receiving the sample fee and all materials and design confirmation, the sample time is 7-10 days, and the express delivery usually takes about 5-7 days.
Q: What is the common delivery time?
A: The delivery time is flexible. Usually we are 20% faster than others. If you have an urgent order, please feel free to contact us. We will complete the work with 100% satisfaction.
Q: How about your after-sales service?
-A. If the product has quality problems, you have the right to return it for repair within one week from the date of delivery. After receiving your return, we will send you an email with the latest news.
-B. If it is our fault, we will provide free exchange service.
-C. If it is due to uncontrollable factors, we only charge you for repairs.
-D. If you have sold the product, and the problem is caused by the passage of time or wear and tear, we will charge you part of the repair fee.