Q2: Can Cross Fell Corp. Do custom designs?
A: Yes, no problem. Most of our existing products were designed or customized to order, and Cross Fell Corp., has a strong R&D
team, any custom designs from clients will be produced perfectly. And sometimes suggestions on design would be given to our
clients to help to finalize the designs. We will make samples for custom designs before massive production for client’s approval.
If clients are not happy with quality etc or need changes after inspecting the samples, we can re-make again till they are
satisfactory, massive production will be finished as per the standards of approved samples.
Q3. What are your terms of payment?
A: T/T, 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q4. How about your delivery time?
A: Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time is on the items and the
quantity of your order.
Q5. What are your terms of packing?
A: Generally, we pack our Surgical Instruments , Dental Instruments , Eyelash/Eyebrow Tweezers in PVC bags and cartons. If you have other requests, We can pack the goods in your
branded Customized boxes after getting your authorization letters.
Q6. Is quality guaranteed? Do you test all your Tweezers before delivery?A: Yes, we checked Every Tweezer Manually Before Delivery. As Eyelash Tweezers are Hand Made Process, and We Ensure Every tweezer
work perfectly.