1,Q: What's the main product in Hailei?
A: Rechargeable battery. Lithium ion batteries, Lipo battery and LiFePO4 batteries. They're used in consumer products,energy storage system,power tool products and electric mobility products.
2,Q: What is the discharging rate?
A: The discharging rate depends on the cell discharging rate and BMS.We customize the battery pack according to your application through using the suitable cell type and BMS.
3,Q: What is the charging rate?
A:Usually we recommend you to charge the batteries with 0.2C current which will make the batteries with longer cycle
life.Generally speaking,we suggest charging rate to be within 1C current.
4. Q: What's the protection function?
A: We assemble the battery with PCM/BMS which protection batteries from over-charge,over-discharge,over-current,short-circuit and high temperature.You can customize the BMS to have function of communication protocol.
5. Q: Can I have a sample order?
A: Yes, we accept sample order to test and check quality. Sample batteries can be made as required.
6. Q: Do you have MOQ limit?
A: Yes, we have MOQ limit for mass production.It depends on battery model. Please contact us for details.
7. Q: How about the lead time?
A: Samples will takes 5-7 working days. Mass production will takes 25-30 days. It depends on quantity.
8. Q: How about shipping and delivery time?
A: Generally, battery will be shipped via Express, such as DHL, TNT, FedEx and UPS, delivery time is 6-8 business days. Or DDP service, delivery time is 11-15 business days. Airline and sea shipping also available.
9. Q: What about after-sale service?
A: We provide 1 year guarantee. If there are any problems, please inform us, and we will offer you positive solutions.