1. Q: do you support customization? To sample or OEM processing?
A: we only sell "DORIS" dolls and clothing accessories. We do not support customization or sample processing.
2. Q: retail or wholesale? How to pay?
A: the store starts with 1 piece, and the wholesale price is available for up to 12 dolls. Support alibaba platform direct order, online payment. It also supports offline bank to make payment or alipay, WeChat and other methods of payment, delivery.
3. Q: about products
A: we sell all the dolls, clothes and accessories under the DORIS brand.
DORIS dolls currently have three sizes, namely 60cm, 45cm and 30cm, which correspond to different ages and consumer needs.
There are two versions of DORIS dolls in each series: the official makeup version and the manual makeup version, with different prices for different versions.
4. Q: what is the difference between the official makeup version and the makeup modification version?
A: the official makeup version of the doll is the factory currency shipping version, the doll is unified into black eyes, the head cover can not be opened, can not change the eyes, mechanical makeup.
Change makeup version of the doll is the effect after the manual change makeup, doll eyes according to the style, there are different colors see the picture. The head can be opened and the eyes can be changed to make the face more delicate and delicate.
5. Q: about the freight
A: 1) the freight will be calculated according to the product size and weight after RTP links are placed. Normally, it is relatively accurate, and you can pay by yourself after placing an order. If the order involves changing the packaging method, the freight shall be paid after the salesman verifies and modifies it.
2) the link that is not an automatic order, the freight will not be generated automatically after the order is placed, so we need to contact the customer service to verify the freight and change the price to pay according to the actual order.
6. Q: about the delivery time
A: all the dolls and accessories are in stock. The longest delivery time is 72 hours after payment of the order, and the longest delivery time is 15 days for the customized products after communication.
7. Q: about the delivery method
A: we support air freight, shipping, and delivery to the guest's forwarder's warehouse. According to the different way of freight, charge different fees, the freight will be borne by the guests.
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