1, Excellent customer service,All inquiries will be response within 24 hours.
2, The Certifications we claimed could quiry by any time.
3, Oversea office provide technical support and 5 years warranty.
4, Products will get ready and shipping out on time.
5, Installation Instructions available upon request
Q1. Can I place a sample order?
A.We welcome customers to obtain samples to confirm the quality, usually 2-4 pcs,The sample completion time is generally 5-7 days.
Q2.How long is the mass production time?
B.It usually takes 25-35 days to purchase raw materials until the finished product is assembled.
Q3.. How do you ship the goods and how long does it take to arrive?
C: Containers load is our main method; Also can ship from USA warehouse by DHL, UPS, FedEx or TNT.warehouse in NY & LA.
Q4.Can I add my company's logo to the packaging or label of the lamp?
D.We very much welcome customers to customize packaging or labeling, but please contact us for confirmation before then.
Q5.How can I carry out the warranty?
F.Products certified by DLC generally provide a 5-year warranty. Please send the damaged product back to our warehouse or factory for renewal.