DIY Kids digital 3d pen painting kit set 3d pen with pen refills drawing boards shovel cloth bag

Q1.Is SUNLU a factory or trading company? 
A: SUNLU is a direct factory with BSCI& SGS, TUV proved. 

Q2. What payment way is available by SUNLU?
A: Alibaba Assurance Trade order, T/T, Paypal, Western Union are available. 

Q3. What about the lead time?
A: Sample needs 2-5 days, mass production needs 10 to 25 working days depends on quantity.

Q4: Do you offer guarantee for the products?
A: Yes, we offer 1 years warranty for our products.

Q5: Do you have any certificate on your 3D printer filaments and 3D pen?
A: Yes, our 3D printer filament passed SGS, TUV, RoHS; Our 3D pen passed SGS, TUV, CE, FCC, RoHS; both of them have safety report.

Q6: Is it possible to do customized order?
A: Yes, OEM, ODM are welcome, customized your own brand, logo and package box it is our strong point.

Q7: Could you send to my country?
A: Yes, we do business in every corner of the world, please contact with us to consult the details delivery charge;

Q8: If outside of China(Mainland), must I pay customs duties, import taxes, VATS, etc...?
A: Yes, customs fees, imports taxes and VAT may apply and not include in your order total cost.
Please kindly know that we could not estimate your countries' import taxes. I would suggest you try a duty estimating website like: Duty Calculator.