Q1: can I get free samples?A1: We have to charge both samples and freight cost, and when you place orders, we'll refund your sample cost.
Q2: Can I use Alibaba Trade Assurance?
A2: Of course, We support Trade Assurance services.
Q3: If I want to custom my own Logo, can you do it?
A3: Yes. We have rich experience on OEM service. Send an inquiry with your demand now, and we will reply you
in 12 hours.
Q4: How do you make our business long-term and good relationship?
A: 4.1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Q5: Can you produce according to the samples?
A5: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6: What is your terms of payment?
A6: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q7: What is your terms of packing?
A7: Generally, we pack our goods in brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
