Cyperiol (Nagarmotha) Essential Oils

 We have a corporate level agreement with major international goods and freight ESSENTIALs like FedEx, DHL and UPS who provide 'Priority' shipping services for our clients and ensure smooth and seamless deliveries in 4 to 5 calendar days to all destinations across the globe.

 Since our establishment, Surajbala Exports Pvt. Ltd. has been a quality oriented and customer centered organization for ayurvedic products, herbal essential oils, aromatic chemicals, peppermint products, dry herbs, herbal extracts with its focus on quality and customer satisfaction. The company also provides on line purchase facility for the wide assortment of qualitative ayurvedic products.

 We are one of the largest manufacturer and exporter of a wide range of Natural Oils & Menthol Crystals An ISO 9001:2000, DUNS, D&B certified company, incorporated at New Delhi. We are associated with ITPO & NCTI, along with that we are a registered member of USFDA, EOAI & FAFAI. Our organization is recognized for huge variety of products, customized solutions & best fit of man & machine power. 

 We are one of the trusted names for offering wide assortment of Essential Oils, Indian Attars, Pesticides & Fertilizers. Presenting a comprehensive variety of Standardized Herbal Extracts, Spice Oleoresin, Carrier & Aromatherapy oils.We have for our clients a qualitative range of Aromotherapy Products, Vegetable Oils & Hyrdosols.Our range of Herbal Tea, Natural Herbal Mosquito & Concretes are in high demand in the market due to their unmatched standards.We also provide Aloe Barbadensis, Aloe Indica Royle, Natural Menthol & Allied Products that are a class apart.Along with that we offer Ashwagandha & Amla that are best in the industry amongst others.For pure & natural products.

What is ISO 9001:2008?

ISO stands for ‘International Organization for Standardization’. The "9001:2008" designation is the ISO specified ‘Standard’ (benchmark) under which the Quality Management System is certified for a organization/company (in question). Since 2014, Suraj Bala Exports Pvt Ltd has employed a quality system meeting the requirements of ISO 9001:2008 ‘Quality Standards’ for set custom packaging of essential oils and other allied products in their offered range of products.

What are my shipping options?

Famed freight carriers like DHL, Fed Ex and UPS are strategic shipping partners.

On what basis are shipping charges calculated?

All shipping charges are based on our heavily discounted ‘Ground rates’ prescribed by them. You may choose any of these or may also use their own shipping account. 

Can I get my order parcel on my own shipping account?

You may choose to get your parcel delivered through your choice of shipping partner, with the entire cost borne by you. You may contact your partner freight carrier(s) for more details.

How do I track my order parcel(s)?

The moment your order parcel is dispatched for your desired intimated destination, an e-mail containing the details of the Freight carrier’s AWB Number (Airway Bill No.) or the tracking number, will be sent to you. Although, we keep our clients posted in the case of delayed deliveries, however you may keep a track of your order parcel as well.

What is the TAT to receive my order parcel when my order is placed?

The moment your order is placed with us, it takes about 48 hours (read 2 business days) of processing time and post dispatch it takes 3-4  business days to reach your doorstep.

Which all countries do you ship to?

We are into exports business hence the entire globe is our marketplace.

What is a Certificate of Analysis?

I case of Essential Oils, a Certificate of Analysis (COA) is the caricature of chief and main constituent components of the oil (being tested) including its appearance color, odor and some technical traits and properties. Certificates of Analysis differ for every product and industry.

What is MSDS?

The Material Safety Data Sheet or MSDS provides detailed product information on physical and chemical data which is required for material handlers and emergency workers. The MSDS comprises of Botanical name of the sourcing plant/tree, Extraction process, melting points, boiling points, flash points, reactivity and toxicity, first aid instructions, shelf life information and storage recommendations, disposal instructions, control measures, protective equipment instructions and spill and leak procedures relate information.

Can I make changes to my order after I have submitted it?

Any changes in the ‘submitted’ order instructions are usually not allowed. However, as an exception any ‘addition’ to the order can be requested under some terms and conditions.However as an exception in rarity you can request for a replacement with the equal valued item and its weight, though the management reserves the right for entertaining your request.

What if I wish to cancel my order after placing it?

Please refer to ‘Refunds’ section above. For any cancelations of the placed order, the refunds will be made after deducting the 30% restocking fee or a minimum of US$35, depending upon the order size and value. If delivery of an order is refused by the customer, the customer will have to bear the entire cost of return shipment, besides the 30% restocking fee or a minimum of US$35 to cover the cost of labor and packaging.On this there can be no exceptions.

When will my order be processed?

Processing times may vary slightly depending upon the season, but in almost all cases your online order will get processed in maximum 48 hours (read 2 business days). For any unforeseen reasons or unavoidable circumstances, the customer will be duly intimated with the reason for delay in the processing of order and an eventual delay in dispatch of same. 

What methods of payment do you accept?

We accept payments through our strategic money-partner PAYPAL facilitated platform. One can simply charge his/her credit card or pay through his/her (individual or company account) PAYPAL account unto our PAYPAL account. Other modes of payment include e-checks (subject to realization of credit into our account), wire transfer through bank and Western Union money transfer.