Q1: Are you factory or tarade company?A1:Yami is a design, production and sales in one of the production enterprisesThe company's main types of plush toys, plush gifts, household cloth supplies and accessories.
Q2: What are your payment terms?
A2:T/T,Western Union,MoneyGram.
Q3:How to ship cargos?
A3:We have some good shipping partner to help you take the cargos from our country to your Inland Port or Sea Port or Work-Site or Warehouse.
About the samples fee
Q1:Why do you charge samples fee?
A1:We need to order the material for your customized designs, we need to pay the printing and embroidery, and we need to pay our designers salary.
Q2: How much is the samples fee?
A2:The amount is up to your samples, usually it is 50 USD. but if it's complex,like there are many embroideries or printings, the sample fee will be higher.
Q3:Is the sample fee refunded when the order is placed?
A3:Yes, if your order amount is more than 3000 USD, the sample fee will be refunded to you.