Pre-sale services:
1. Providing professional technical support, new project design, automatic special machine design.
2. Supply project book, machine drawing, make and testing samples for customer.
3. If you have any question please contact us online or send us email, we promise reply at the first time!
4. If you have imminently question just call me or visit us take a details meeting are warmly welcome.
Sale of services:
1. We promise honest and fair of machine quality, parts good, and price good, it's our pleasure to serve you as your purchasing
consultant.
2. We guarantee punctuality, quality and quantities strictly implement the terms of contract.
After-sales service:
1. We supply 2 years warranty and all life of machine working technology service.
2. 24-hours telephone service.
3. A large stock of components and parts, easily-worn parts.
FAQ
Q:Are you a manufacture?
A:Yes, We are manufacture, all machines is ourself design and manufacture, we can provide customize service according to your
requirement.
Q:Where is your factory? Can I visit your factory?
A:Our factory is located on Dongguan which near Shenzhen and Guangzhou. We are warmly welcome you to visit our factory, we can
pick you up when you come to Dongguan or shenzhen airport or Humen fast train station.
Q:How to buy your machine?
A:Please send me inquiry from my alibaba website, after confirm with machine model and price, we will sign a PI to confirm our
order, when we get your first deposit start manufacture machine, when we got your full payment arrange packing and shipping to
you..
Q:How to contact you?
A:You can click the "Contact Supplier" in the top of this page or contact me from the bottom contact info.
Q:What about your warranty?
A:Our warranty is 1 years, and full life technology service.
Q:How long we will get the machine?
A: Delivery time up machine machine model, standard machine normally can shipping out within 10days, special machine up to our PI
confirmed delivery date. And after shipping you just need wait the ship container arrived to you.
Q:Are we still need to install the machine after we got?
A:All of machine already testing ready, and all parameter is setted ok before we deliver to you, also we can send you video and
manual to teach you how to use the machine.
Q:How can you guarantee we receive a good quality?
A:First, we have seresly inspection process department to control the quality. When the machine was finished,we should send you
the inspection video and pictures. You can come to our factory to check and inspect the machine with your sample raw material.
To our friend:
To give you the best service, we need your full products information(products drawing diagrams, material, welding size,
working-efficiency required tec), If you have any question about our products, please feel free contact me, we will try our best
to satisfy you!