1. What is the material being used for your products?
---Mild steel Q235
2. How are the goods being packed?
---Plastic banding + Stretch film wrapped, palletized for easy loading and unloading with standard forklift truck or pallet jack.
3. What is the payment terms I can get?
---TT or L/C at sight, DP, etc
4. What kind of finish do you provide for your goods?
---Electro galvanized, hot-dip galvanized, painting or powder coating is available.
5. What is the loading capacity?
--- In general, we have light duty(100~300kg) model,medium-duty(400~800kg) model, and heavy-duty(1000~1700kg) model available for your choice.
6. Which product can be used in cold storage?
---Mobile rack, wire container, and roll cage are all widely used in cold storage.
7. I like your design, but couldn't find the right model from the products list, is custom size available?
---Yes, we do custom products and projects.
8. I would like to have my own design products and qty is not that big, is it ok?
Yes, we can go with your custom design, no matter small or big qty, however, pls understand the cost will be different.
9. I don' have drawings or pictures available for the custom products, could you design it for me?
---Yes, we can make the best suitable design for you but do need to know the details - such as
a) dimension b) loading capacity c)stackability d)operation environment
10. What happen in case any quality problem is identified after arrival?
---We take full responsibility for any manufacturing defect, would either refund or reship good products to you.